Privacy Policy
PRIVACY POLICY
Last Updated: 12/03/2025
1. INTRODUCTION
AGREEMENT AND PARTIES. FLOWACCEL LLC, a California limited liability company, with its principal place of business as 136 Yankton Street, Folsom, CA 95630 (“Company,” “us,” or “we”) respects the privacy of our customers, whether they interact with us through our website www.flow-accel.com ("website" or "site”), or through any of our digital media or means of digital communication. This privacy policy (“privacy policy” or “policy”) is an agreement between Company and you, as the user of our services or visitor to our site (“you”). This agreement tells you when this policy is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this policy, and the steps we take to ensure that your personal information is protected. This Privacy Policy is intended to comply with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.
2. AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS & CONDITIONS
AGREEMENT TO TERMS. All activities in which you may engage on this website are voluntary. You are not required to provide any personal information to us unless you choose to access features on this site which require the information. However, certain features and services may not be available if you choose not to provide requested information. If you do not agree with the terms of this policy or other Terms & Conditions on this website, then you should immediately exit this website and discontinue using the site. If you do not agree with the terms of our privacy policy and our Terms & Conditions posted on the website, please do not provide us with personal information, and leave this website immediately. The Terms & Conditions of this site, if any, are expressly incorporated herein by reference and made a part of this policy. By using the website, you signify that you agree to the terms of this privacy policy as well as to our Terms & Conditions, if any, as may be updated from time to time.
3. EFFECTIVE DATE OF AND CHANGES TO PRIVACY POLICY
EFFECTIVE DATES. This privacy policy is effective as of the date indicated above and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the website or we otherwise notify you of the changes. We reserve the right to change this privacy policy at any time. For material changes that affect how we use personal information already collected, we will provide notice through email (if we have your email address) or a prominent notice on our website at least 30 days before the changes take effect. Changes, modifications, additions, or deletions will be effective on the date specified in the notice. You should check this policy periodically as its terms may change from time to time. Your continued use of the site after we post any such modifications will constitute your acknowledgment of the modified policy and your agreement to abide and be bound by the modified policy. We will also revise the “last updated” date found at the beginning of this privacy policy when we post changes to it.
4. SCOPE OF THIS POLICY
SCOPE. This privacy policy applies to information we collect from you through our website. The policy does not extend to: (1) anything that is inherent in the operation of the Internet and therefore beyond Company’s control, (2) information collected in contexts unrelated to our business operations, or (3) any collection or use that would be contrary to applicable law or governmental regulation.
5. PERSONAL INFORMATION WE MAY COLLECT
TYPES OF INFORMATION COLLECTED. We may ask you for certain information referred to on this site as “personal information,” which includes information that pertains to your identity. Such information may include, but is not limited to, items such as your name, address, email address, billing and shipping address, telephone number, and in limited circumstances for identity verification purposes only, driver's license or other government-issued identification numbers. You may be required to provide personal information to access or use certain parts of our website or features of the site. If you do not provide the requested personal information, you may not be able to access or use the features of the site where such information is requested. There may be other instances in which we collect information from you that is more general in nature (“general information”). For fraud prevention, account verification, and service optimization, we may collect technical data including but not limited to IP addresses, device identifiers, and browser metadata. We do not use this technical data to create detailed profiles about you beyond what is necessary for the stated business purposes. This information helps ensure a safe and fair experience for all users.
6. HOW WE USE YOUR PERSONAL INFORMATION
USE OF INFORMATION. We use your information to: provide our business consulting, coaching, and mentoring services; register and authenticate your account; fulfill your requests for services; communicate with you regarding your requests; recommend services based on your interests and past interactions; protect the security and integrity of our website and business; detect and prevent fraud and security incidents; comply with legal obligations; and manage our business operations. We retain your information for as long as necessary to fulfill the purposes for which we collected it, as required by law, to resolve disputes, to enforce our agreements, and to maintain records according to our retention and destruction program. Upon request and subject to legal exceptions, we will delete your personal information as described in Section 8.2 and Section 13 of this policy.
7. PROTECTION OF YOUR PERSONAL INFORMATION AND GENERAL INFORMATION
SECURITY MEASURES. In order to protect both the personal information and the general information that we receive from you through our website, we have implemented various security measures common in the industry, including but not limited to encryption, access controls, authentication protocols, and security measures. These measures are designed to protect your information both in digital and physical formats in accordance with industry standards. Please keep in mind that whenever you provide personal information, there is a risk that third parties may intercept and use that information. While Company strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose. By using this site and (if applicable) our services, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us and that any personal information, general information, or other data or information received from you is provided to us at your own risk, which you expressly assume. While we implement reasonable security measures to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting California residents, we will provide notification as required by California Civil Code Section 1798.82 and other applicable laws. To the extent permitted by applicable law, Company's liability for damages arising from security incidents shall be limited as set forth in Section 14 of this policy.
8. YOUR RIGHTS UNDER THE CCPA
As a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) regarding your personal information. These rights include:
8.1 Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you. This includes the types of information collected, the sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
8.2. Right to Delete
You have the right to request the deletion of any personal information we have collected from you, subject to certain exceptions as outlined by the CCPA and CPRA.
8.3. Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
8.4. Right to Opt-Out of Sale or Sharing
While we do not sell your personal information as defined by the CCPA, you have the right to opt-out if our practices change in the future. We will provide a clear "Do Not Sell or Share My Personal Information" link on our website if we engage in such practices.
8.5. Right to Limit Use of Sensitive Personal Information
If we use or disclose sensitive personal information for purposes beyond those permitted under the CCPA, you have the right to limit such use and disclosure.
8.6. Right to Non-Discrimination
You have the right to not be discriminated against for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality based on your exercise of these rights, except as permitted by law.
8.7. Authorized Agents
You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent's authority to act on your behalf.
8.8. How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided in Section 16. We may need to verify your identity before processing your request. We will respond to verifiable requests within the timeframes required by law. These exceptions include, but are not limited to, when the information is necessary to: complete a transaction, detect security incidents, comply with legal obligations, or exercise free speech rights. We will respond to your deletion request within 45 days, which may be extended by an additional 45 days when reasonably necessary, and will notify you of any extension.
9. NO USE OF THIS SITE BY PERSONS UNDER 18 PERMITTED
USE PROHIBITED. Company intends only persons who are 18 years or older to use this website. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately using the contact information in information by a person under the age of 18 Section 16. Company is committed to protecting the privacy of children and complying with the Children's Online Privacy Protection Act (COPPA) and California's privacy laws regarding minors.
10. THIRD PARTIES
THIRD PARTY INFORMATION SHARING. Company’s website and the personal information and general information collected are managed and controlled by Company. The servers that make Company’s website available may be located throughout the United States, and in some cases other countries in the world. Please note that the information you provide will be transferred to and from such servers, and by submitting the information you authorize this transfer. We do not sell or trade your personal information as defined under the California Consumer Privacy Act (CCPA) or other applicable privacy laws. However, we may share your personal information WITH third parties as necessary for our business operations. We may provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “service partners”). Our service partners may use your personal information to operate our sites and to deliver their services. For example, your data may be transferred to website hosting partners, third party messaging or emailing platforms, and other service partners who assist in our business operations. The use of your personal information by our service partners is governed by their respective privacy policies and applicable data protection laws, and while we carefully select our partners, their data handling practices are not under our direct control. We encourage you to review the privacy policies of our service partners periodically. Company will release personal or general information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal or general information upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this policy.
11. LINKS TO THIRD PARTIES
PURPOSE OF LINKS. For your convenience and to improve the usage of the website we may insert links to third parties on this site. This privacy policy does not apply to such third-party websites. These links take you outside our service and off the Company’s site and are beyond our control. The sites those links can take you to have their own separate privacy policy and although we seek to protect the integrity of our site, Company is not liable for the content and activities of those sites. Your visits and access to such websites is at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit personal information.
12. AUTOMATIC COLLECTION
COOKIES AND THIRD-PARTY DATA COLLECTION. A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. We may collect data from various third-party platforms and services. Cookies are used for such activities as remembering your usernames (which may be Apple logins, Google logins, or email) or password, if you use such a feature on this site. You can turn off all cookies if you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options, you must adjust your browser settings (such as Mozilla Firefox or Internet Explorer, Safari, Google Chrome, etc.). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website you visit and you may lose access to some of its features.
13. DELETING OR MODIFYING PERSONAL INFORMATION
CHANGING YOUR INFORMATION. You may cancel your registration at any time, and you may opt out of receiving any emails from Company. Additionally, you can choose to have your personal information deleted from our database, although we may retain certain information as required by law or for legitimate business purposes, such as maintaining security, preventing fraud, resolving disputes, or complying with legal obligations. Any retained information will be handled in accordance with applicable privacy laws. You may opt out, or delete or modify your personal information, by contacting us at the contact information below. We encourage you promptly to update your personal information when it changes.
14. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR ITS AFFILIATES (INCLUDING WITHOUT LIMITATION ANY OF ITS OR THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES ) BE LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY DAMAGES ARISING OUT OF OR RELATING TO THIS POLICY, INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM OR RELATING TO: (A) THE COLLECTION, TREATMENT, USE, DISCLOSURE, STORAGE, OR TRANSFER OF YOUR PERSONAL OR GENERAL INFORMATION; (B) ANY BREACH, UNAUTHORIZED ACCESS, OR MISUSE OF YOUR INFORMATION WHETHER THROUGH OUR WEBSITE, OR OTHER COMPANY FACILITIES OR SYSTEMS; OR (C) ANY OTHER INTERACTION WITH COMPANY OR ITS AFFILIATES. THIS LIMITATION APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, WHETHER DUE TO PASSIVE OR ACTIVE NEGLIGENCE (INCLUDING ACTS AND OMISSIONS) OR OTHERWISE.
15. MISCELLANEOUS
GENERAL PROVISIONS. This policy shall be governed according to the laws of the State of California. No waiver of any term, provision, or condition of this policy, whether by conduct or otherwise, shall be deemed a further or continuing waiver. If any provision or part of this policy is found to be invalid or unenforceable, the remaining provisions shall nevertheless remain valid and enforceable.
16. QUESTIONS OR COMMENTS
CONTACT INFORMATION. If you have any questions or comments relating to our website or the privacy policy, you may contact us at:
Joel Jorgensen at joel@flow-accel.com